Frequently Asked Questions

Everything you need to know about shopping with SMYTHE

What are your standard shipping times?

We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location, while express options are available at checkout.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Do you offer international shipping?

Yes, SMYTHE ships to over 50 countries worldwide. International shipping rates and delivery times are calculated automatically at checkout based on your destination.

How do I ensure I am ordering the correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our specific brand dimensions for the best fit.